Policy: Privacy & Website

The statement below outlines Earl O'Neil Electric Supply Limited's current Privacy Policy. Earl O'Neil Electric Supply Limited ("O'Neil Electric") may update its Privacy Policy, from time to time at its sole option, to reflect changes in the products and services that O'Neil Electric offers; however, the underlying goal of protecting user privacy remains the same.

By submitting requests for information or by subscribing to O'Neil Electric's services, individuals and subscribers consent to the collection, use or disclosure of their Personal Information in accordance with this Privacy Policy. The continued use of the O'Neil Electric service following the "last-revised" date on this Privacy Policy will represent acceptance of and consent to the collection, use or disclosure of Personal Information under this Privacy Policy as modified. You are advised to review this page regularly for any changes.

O'Neil Electric may at its sole option modify such Privacy Policy, with or without notice and set forth any changes and/or modifications on such page.

If individuals or subscribers have questions or concerns regarding this statement, or feel that O'Neil Electric has not complied with the Policy, they should first contact us by e-mail at the address: Email: woodbridgereception@oneilelectric.com

STORAGE AND USE OF USER INFORMATION

O'Neil Electric stores information as described below that could be used to identify certain information with respect to individuals ("Personal Information") on the O'Neil Electric servers for the following purposes:
- Providing answers to inquiries submitted by the individual.
- Providing information to the individual about current and future O'Neil Electric products or services or those services provided by licensors or suppliers of O'Neil Electric products.
- To pass onto licensors, suppliers or partners of O'Neil Electric products certain information so that they may provide answers or information pursuant to paragraphs 1) and/or 2) above.
- Providing access to O'Neil Electric product information, software products, forums, downloadable files and other such material as O'Neil Electric, at its sole option, may determine valuable or of interest to end users.
- O'Neil Electric also stores Personal Information as described below that could be used to identify product subscribers on the O'Neil Electric servers for the sole purpose of providing the O'Neil Electric services.
- O'Neil Electric also stores certain Non-Personally Identifiable information using log files.
The following paragraph describes the Personal Information collected on O'Neil Electric servers. When individuals submit a request for marketing materials, case studies or other more specific questions they are required to enter their first name, last name, company name, company type and their email address and phone number. Individuals may also be required to create a user identification and personal identification password for login purposes.

PRODUCT PURCHASES AND ON-LINE OFFERS

In addition, O'Neil Electric requests and collects the personal information listed above to create an account for purchases of O'Neil Electric products or services.
We use this information to perform or process on-line offers or on-line purchase order transactions and telephone orders, to communicate with you and to respond to your inquiries. O'Neil Electric will also use your personal information to verify your credit, to bill you for products and services and to enable you to participate in discount, rebate or other similar types of programs. By submitting a purchase order and purchasing a O'Neil Electric product, service or subscription, you consent to us providing your personal information to our service providers and other third parties that we deem necessary to process your transaction. In order to process Web site or telephone transactions, O'Neil Electric may share and disclose your personal information with our agents, representatives, contractors and service providers so that they can provide us with services such as authorization of credit card transactions, order fulfillment, shipping etc. O'Neil Electric requires these entities not to use the information for any other purpose than for that for which it was provided.
If you consent by using the option feature on the O'Neil Electric Web site store page, O'Neil Electric will also use your information to provide you with e-mail product offers, announcements about O'Neil Electric services or news that we think will be of interest to you.

DISCUSSION FORUM

When you participate in the online Discussion Forum we ask you to register with an e-mail address and create a password in order to access the forum. When you post content on the online Discussion Forum that content will be accessible to all Web site users. If you do not want your content, name or other personal information to appear on the online Discussion Forum, please do not submit or post this information on the online Discussion Board. The personal information you provide in connection with the online Discussion Forum will be used for the operation and administration of the online Discussion Forum. In addition to providing the Discussion Forum for the use of website visitors, O'Neil Electric uses the Discussion Forum content as a source of feedback and opinion or views from members of the public and/or our industry.

PROMOTIONS, COMPETITIONS, CONTESTS

If promotions, competitions & contests ("contests") are made available through this Web site, the applicable contest rules may contain provisions pertaining to the collection, use and disclosure of personal information. To the extent that the contest rules differ from this privacy policy those contest rules will apply to the personal information collected in connection with that particular contest, otherwise this privacy policy shall apply to all contests Communications from the Site

UPDATES & NOTIFICATIONS

The email address and phone numbers of individuals are used for distributing information and product newsletters. Individuals can opt out from the newsletters at any time by using the provided unsubscribe link.

SERVICES ANNOUNCEMENTS

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if the service is temporarily suspended for maintenance, O'Neil Electric might send subscribers an email or SMS message. Generally, subscribers may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.

CUSTOMER SERVICE

O'Neil Electric communicates with subscribers on a regular basis to provide requested services. In regards to issues relating to their account, O'Neil Electric replies via email or phone, in accordance with the subscriber's wishes.

SURVEYS

Occasionally, O'Neil Electric's site requests information from individuals and subscribers via surveys. Participation in these surveys is completely voluntary and the user therefore has a choice whether or not to disclose information. The requested information typically includes marketing or product feedback information and, in some cases, optional contact and / or demographic information. If provided, contact information may be used for testimonials or to request additional feedback information. Users will be advised and given an opportunity to consent or opt-out of such uses. Anonymous survey information will be used for purposes of monitoring or improving the use and satisfaction of the O'Neil Electric corporate web site and the O'Neil Electric wireless portal. Users' Personal Information is not shared with third parties unless O'Neil Electric provides prior notice and the choice to users. Though O'Neil Electric may use an intermediary to conduct these surveys or contests, the intermediary may not use the Personal Information for any secondary purposes.

COOKIES

A cookie is a piece of data stored on the users' computer or cellular phone tied to information about the user. O'Neil Electric uses session ID cookies. However, the user must opt-in to the usage of cookies by indicating that their login credentials be remembered when they login in subsequent sessions. O'Neil Electric may also use cookies that are not linked to any Personal Information to store certain preferences about the user's use of the services. For example, cookies may be used to allow a user to set a preference to skip a verification screen when capturing information.

AGGREGATE INFORMATION

O'Neil Electric may use users' Personal Information to generate aggregated information that does not allow the user to be personally identified or contacted. Aggregated Information shows user activity as a whole rather than on an individual basis and may be used by O'Neil Electric to provide insight on the usage of the services.

WEB AND MOBILE INTERNET SITE ACTIVITY

Like most standard Web and mobile internet sites, O'Neil Electric stores and uses web server log files. These files include anonymous information about web browsers, such as internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track users' movement in the aggregate, and gather broad demographic information for aggregate use. Such log files are not linked to Personal Information through the O'Neil Electric  service.

SHARING

O'Neil Electric will not share any information provided by users, except as follows:
Aggregate Information (Non-Personally Identifiable)
O'Neil Electric may use users' Personal Information to generate aggregated information relating to activity on O'Neil Electric products and services. This aggregate information does not allow the user to be personally identified or contacted and shows user activity as a whole rather than on an individual basis. This information is shared with relevant O'Neil Electric suppliers and partners.
When O'Neil Electric Discloses User Personal Information O'Neil Electric may share users' Personal Information with its affiliates, subsidiaries and service providers for the purpose of providing the O'Neil Electric service to the user or the referral of the individual to a O'Neil Electric licensed partner who would offer a service based on O'Neil Electric products, provided that the Personal Information is required for and used only for such purpose and provided the Personal Information is used in accordance with this Privacy Policy. O'Neil Electric will otherwise only release Personal Information to third parties in the following limited circumstances: (i) if a law, regulation, search warrant, subpoena or court order legally requires O'Neil Electric to do so; (ii) if O'Neil Electric's rights or property, including but not limited to intellectual property rights, or the rights or property of O'Neil Electric's affiliates, subsidiaries, service providers or the users of O'Neil Electric's web site or services are in jeopardy; or (iii) if the personal safety of users of O'Neil Electric's web site or services or other members of the public is in jeopardy.

BUSINESS TRANSITIONS

In the event O'Neil Electric is involved in a business transition, such as a merger, being acquired by another company, or selling a portion of its assets or stock, users' Personal Information will, in most instances, be one of the assets transferred or subject to any such acquisition, merger or the sale of such stock. Users will be notified via email prior to a change of ownership or control of their Personal Information. If, as a result of the business transition, the users' Personal Information will be used in a manner materially different from that stated at the time of collection, users will be given a choice to decline such different use.

LINKS
This Web or mobile internet site contains links to other sites. Please be aware that O'Neil Electric is not responsible for the privacy practices of such other sites. O'Neil Electric encourages its users to be aware when they leave the O'Neil Electric site to read the privacy statements of each and every Web site that collects Personal Information. THIS PRIVACY STATEMENT APPLIES SOLELY TO INFORMATION COLLECTED BY THE O'NEIL ELECTRIC WEB AND INTERNET MOBILE SITE. O'NEIL ELECTRIC MAKES NO REPRESENTATION OR WARRANTY, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE ONLY TERMS AND CONDITIONS WITH RESPECT TO O'NEIL ELECTRIC'S PRIVACY POLICY ARE THOSE SET FORTH HEREIN AS MAY BE AMENDED FROM TIME TO TIME AT THE SOLE OPTION OF O'NEIL ELECTRIC.

SECURITY

O'Neil Electric employs security measures in order to prevent the loss, misuse, unauthorized access, theft and alteration of Personal Information under O'Neil Electric's control. However, no transmission over the Internet can be guaranteed to be completely secure. CONSEQUENTLY, O'NEIL ELECTRIC, ITS AFFILIATES, SUBSIDIARIES, SERVICE PROVIDERS AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES AND AGENTS DO NOT REPRESENT, MAKE ANY WARRANTY, EXPRESS OR IMPLIED, OR GUARANTEE THAT PERSONAL INFORMATION WILL BE PROTECTED AGAINST MISUSE, LOSS OR ALTERATIONS AND DO NOT ACCEPT ANY LIABILITY FOR PERSONAL INFORMATION SUBMITTED TO OR COLLECTED BY THEM NOR FOR YOUR OR THIRD PARTIES' USE OR MISUSE OF PERSONAL INFORMATION. IN NO EVENT SHALL O'NEIL ELECTRIC BE LIABLE FOR AN INCIDENTAL, RESULTING OR CONSEQUENTIAL DAMAGES.

CORRECTING/UPDATING/DELETING/DEACTIVATING PERSONAL INFORMATION

If a user's Personal Information changes (such as phone, email address or cellular phone number), the user may update this information on the O'Neil Electric website. If a user no longer desires to use O'Neil Electric's service, O'Neil Electric will provide a method to delete/deactivate users' Personal Information.
 

NOTIFICATIONS OF CHANGES

Should O'Neil Electric decide to change its privacy policy, changes to this privacy statement will be posted on the O'Neil Electric website.

 

  Website Terms and Conditions of Use

Welcome to www.oneilelectric.com (this "Website"): a Website operated by Earl O’Neil Electric Supply Limited (“O’Neil Electric”). The Website provides data and other information including, without limitation, articles, publications, videos, products, graphics, video, sound, images, icons, software, pictures and other materials ("Content") on affordable, quality electrical, industrial and construction related products as well as other services ("Services"). The Site, the Content and the Services are provided to you subject to your agreement to be bound by these terms and conditions of use ("Terms and Conditions"). BY ACCESSING OR USING THE SITE OR THE SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE WITH ONE OR MORE OF THESE TERMS AND CONDITIONS, DO NOT ACCESS OR USE THE SITE OR THE SERVICES.

The Website is open to visitors. However, to access certain areas of the Website, we require you to register with us. Registration is free and allows you to access other Services not available to visitors including any use of O’Neil Electric Discussion Forums and our Order Desk. By registering [and clicking on the "I Accept" button provided with the registration form, you certify that the information you provide in the registration form is accurate. If you do not wish to register as a member click on the "I Do Not Agree" icon provided with the registration form. Any personal information you provide in the registration form will be collected in accordance with, and for the express purposes set out in the Privacy Policy.

  Electronic Communications

By accessing this Website or sending electronic mail to www.oneilelectric.com you are communicating with O’Neil Electric electronically. By doing so, you agree to receive communications from O’Neil Electric electronically. O’Neil Electric will communicate with you by electronic mail at the electronic mail address provided by you or posting notices on this Website or any other Website that may be generally designated in advance for such purpose. You consent to receiving electronically all agreements, notices, disclosures and other communications that O’Neil Electric provides to you.

  New Services and New Terms

Whenever new products or services are introduced on the Website as part of the Services, your use of such Services will be subject to these Terms and Conditions unless O’Neil Electric notifies you otherwise. O’Neil Electric reserves the right to change the terms and conditions of use at any time. Access or use after such changes indicates your acceptance of these modified terms and conditions. You agree to review the terms and conditions of use regularly.

  Advice or opinions are not provided

The Content is for information purposes only. It is not intended for the Content to be relied upon as professional or expert advice or opinions. You should seek professional advice, opinions and recommendations before acting or omitting to act based on any Content found on or through this Website.

  DISCLAIMER

THIS WEBSITE, THE CONTENT AND THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. NEITHER O’NEIL ELECTRIC OR ANY OF ITS SUPPLIERS MAKES ANY REPRESENTATIONS, WARRANTIES OR CONDITIONS, EXPRESS, IMPLIED OR STATUTORY AS TO THE OPERATION OF THIS WEBSITE OR THE SERVICES, OR THE ACCURACY, COMPLETENESS, QUALITY, CURRENCY OR TIMELINESS OF THE WEBSITE, THE CONTENT OR THE SERVICES OR THAT COMMUNICATIONS TO OR FROM THE WEBSITE WILL BE SECURE AND/OR NOT INTERCEPTED OR THAT THE WEBSITE, THE CONTENT OR THE SERVICES WILL BE FREE FROM VIRUSES OR OTHER CONTAMINATING OR DESTRUCTIVE PROPERTIES, DEVICES OR COMPONENTS. USE OF THIS WEBSITE, THE CONTENT AND THE SERVICES IS AT YOUR OWN RISK.

TO THE FULLEST EXTENT PERMITTED BY LAW, O’NEIL ELECTRIC AND ITS SUPPLIERS DISCLAIMS ALL REPRESENTATIONS, WARRANTIES AND CONDITIONS, EXPRESS, IMPLIED OR STATUTORY INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, OF NON-INFRINGEMENT OR THAT THE WEBSITE, THE CONTENT OR THE SERVICES WILL BE FREE OF ERROR OR OPERATE WITHOUT DISRUPTION.

  LIMITATION OF LIABILITY

IN NO EVENT SHALL O’NEIL ELECTRIC OR ITS SUPPLIERS, OR ITS OR THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR ANY OTHER LEGAL THEORY WHATSOEVER, FOR DAMAGES OF ANY KIND INCLUDING, WITHOUT LIMITATIONS, DIRECT, SPECIAL, INDIRECT, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, BUSINESS LOSSES, LOST SAVINGS, LOST DATA, LOSS OF USE, LOST PROFITS, PERSONAL INJURY, FINES, FEES, PENALTIES OR OTHER LIABILITIES ARISING FROM OR RELATING TO YOUR USE, RELIANCE UPON OR INABILITY TO USE THE WEBSITE, THE CONTENT AND/OR THE SERVICES, WHETHER OR NOT O’NEIL ELECTRIC OR ITS SUPPLIERS ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND/OR IF YOU TRANSFER CONFIDENTIAL OR SENSITIVE INFORMATION TO O’NEIL ELECTRIC OR IF O’NEIL ELECTRIC COMMUNICATES SUCH INFORMATION TO YOU AT YOUR REQUEST OVER THE INTERNET.

  Permitted Use

You agree that you are only authorized to access and view the Website and the Content and make use of the Services solely for your own personal, non-commercial use and benefit and not for the benefit of any other person or entity. You further agree that it is only where permission is specifically and expressly accorded on the Website pages or items comprising the Content or Services that you may retain a single copy of those pages of the Website or items comprising the Content or Services for your personal and non-commercial use, provided that you maintain all copyright and all other notices contained therein and that you do not modify all or any portion of those pages or items. You are permitted to retain a copy of the Website Terms and Conditions of Use.

  Prohibited Use

You agree that you shall not use the Website or the Content for any commercial purpose or benefit. The foregoing prohibition expressly includes, but is not limited to, the practice of "screen scraping", or any other practice or activity the purpose of which is to obtain lists of data, portions of a database, or other lists or information from the Website, in any manner or in any quantities not authorized by O’Neil Electric. You agree that you will not frame the Website or the Content or any part thereof on any commercial or non-commercial internet Website. Any special terms and conditions for use of certain Content or Services provided on the Website and included elsewhere on the Website are incorporated into, and become part of, these Terms and Conditions. No rights or licenses are granted to you regarding the Website, the Content or the Services, except the limited right to use the Website, the Content and the Services in accordance with these Terms and Conditions. No reproduction, duplication, posting, downloading, uploading, retransmission, distribution, sale, modification, translation, republication of the Website, the Content or the Services or the creation of a derivative work based on the Website, the Content or the Services is permitted without the prior express written consent of O’Neil Electric. You may not use any meta tags or any other "hidden text" using O’Neil Electric’s domain name, name, trade-marks or official marks without O’Neil Electric’s prior express written consent. Any exploitation of the Website, the Content or the Services including, without limitation, reverse engineering, recompilation and disassembly is strictly prohibited. You agree that you will not use this Website for any purpose that is unlawful.

  Ownership

Certain names, words, titles, phrases, logos, designs, graphics, icons and marks displayed on the Website, in the Content or with the Services may constitute official marks, trademarks or trade names of O’Neil Electric or its licensors or its suppliers. The Website, the Content and the Services are protected under Canadian and international copyright laws and intellectual property laws and treaty provisions.

Title to the Website, the Content and the Services and the official marks, trademarks or trade names displayed on the Website are owned by and shall remain with O’Neil Electric and/or its suppliers. Nothing contained in these Terms and Conditions or on the Website shall be construed as conferring by implication, estoppels or otherwise any license or right to use any official marks, trade-marks, trade-names, copyright or other intellectual property rights of O’Neil Electric or its suppliers. Any unauthorized use of the Website, the Content or the Services or the official marks, trade-marks, trade names, copyright or other intellectual property rights of O’Neil Electric or its suppliers is strictly prohibited, and we reserve the right to take such steps as we deem necessary, including legal action, to enforce such rights.

  Hyperlinks

This Website may contain links to third party Websites. O’Neil Electric does not endorse the content contained in any third party Website. O’Neil Electric does not make any representation, warranty or condition, express, implied or statutory of any kind regarding any third party Website, including without limitation any representation or warranty regarding the legality, accuracy, reliability, quality, completeness, timeliness, non infringement, security, or suitability of any content on a third party Website. O’Neil Electric does not make any representation or warranty regarding the merchantability and fitness for a particular purpose of any content, goods or services on or made available through any third party Websites. Nor does O’Neil Electric make any representation, warranty or condition, express, implied or statutory that the operation of any third party Website will be uninterrupted, free of error, viruses or any other harmful components. The content, goods and/or services available on or through any third party Website is not under O’Neil Electric control and if you choose to access any third party Website, you do so entirely at your own risk.

  Privacy

To review the O’Neil Electric privacy policy that applies to this Website please click on the link – Privacy Policy. The O’Neil Electric privacy policy applies to your use of this Website. By accessing and using this Website, you are consenting to the collection, use and disclosure of your personal information in accordance with the O’Neil Electric privacy policy. You acknowledge having read the O’Neil Electric privacy policy.

  Content Provided by User

By sending electronic mail, messages, content or information to O’Neil Electric you hereby grant to O’Neil Electric a transferable world-wide perpetual, irrevocable, royalty-free, non-exclusive license, including the right to sublicense to others, to use, reproduce, distribute, publish, modify, edit, translate, transmit, adapt, display, incorporate into other works or otherwise use the information and/or materials provided by you (in whole or in part) and/or incorporate such information and/or materials in any form, media or technology now known or developed in the future, with no compensation of any kind. You waive in favour of O’Neil Electric all moral rights in the electronic mail, message, content or information. By submitting or sending electronic mail, messages, content or information to O’Neil Electric you represent and warrant that you have the full right and authority to do so and that any use by O’Neil Electric of the electronic mail, message, content or information will not violate the intellectual property rights of any person.

  Prohibitions on User Information

You will not: (a) transmit, upload, post or otherwise make available any information or materials that (i) constitutes or encourages conduct, that would constitute a criminal offence or give rise to civil liability; (ii) is protected by copyright, trade-mark or other proprietary right without the express permission of the owner of the copyright, trade-mark or other proprietary right; (iii) is libelous, slanderous, defamatory, harassing, threatening or is otherwise injurious to a third parties; (iv) is hateful, bigoted or racially offensive; or (v) is vulgar, obscene, discourteous, indecent or pornographic; (b) interfere with other users’ use of the Website or the Services, including, without limiting the generality of the foregoing, disrupting the normal flow of communication in a discussion group; (c) post, upload or transmit materials that contain a virus, disabling devices or other code that manifests contaminating or destructive properties; (d) post, upload or transmit materials for advertising or commercial solicitation; (e) post, upload or transmit materials that do not generally pertain to the designated topic of discussion; or (f) otherwise use the Website or the Services in a manner which would serve to restrict or inhibit any other user from enjoying the Website or the Services.

  Indemnification

You agree that your use of the Website, the Content and the Services shall not be made the basis for any claim, suit, demand or cause of action or other proceeding against O’Neil Electric and/or its suppliers. You agree, at your own expense, to indemnify and hold O’Neil Electric and its suppliers, and its and their respective directors, officers, employees, representatives, agents and licensors harmless against any claim, suit, demand, action or other proceeding brought against any of them by a third party as a result of your breach of these Terms and Conditions.

  Governing Law and Jurisdiction

All matters relating to your access to or use of the Website or the Content shall be governed by the laws of the Province of Ontario and the laws of Canada, notwithstanding conflict of laws principles. You agree and hereby submit to the non-exclusive jurisdiction of the courts of the Province of Ontario with respect to all matters relating to your access to and use of the Website.

  Termination

O’Neil Electric may at its sole and absolute discretion cancel or terminate your right to use this Website or any part of the Website at any time, without notice or liability to you or any other person. In the event of termination, the terms and conditions of use shall continue to apply and be binding upon you with respect of your prior use of the Website and of the Content.

  Waiver/Severance

The failure by O’Neil Electric to require or enforce the performance of any provision of these Terms and Conditions shall not be construed as a waiver of any provision or right. Each provision of the Terms and Conditions is severable from the other Terms and Conditions and if any of the provisions contained in these Terms and Conditions are determined to be void, invalid or otherwise unenforceable by a court of competent jurisdiction, the other Terms and Conditions will continue to have full force and effect.

  Promotions, Competitions & Contests

O’Neil Electric, at various times, may have promotions, competitions & contests (“contests”) which are open to users of the Website and others. All contests are governed by these Terms and Conditions and the applicable contest rules. Each time you participate in a contest through this Website you agree and accept to be bound by these Terms and Conditions and the applicable contest rules.

  Copyright Notice

All rights are reserved. No part of the Website or the Content may be reproduced, modified, distributed, published, sold, licensed, broadcasted, retransmitted, circulated in any form or used in any way without the prior written consent of O’Neil Electric. To request such consent, please contact:

Earl O’Neil Electric Supply Limited
150 Creditview Road
Woodbridge, Ontario
L4L 9N4
Tel: 416.798.7722 or Tel: 416.609.1010
Fax: 905.856.0653
Email: woodbridgereception@oneilelectric.com

Last Update:  September 05, 2024